This is a roadside assistance package specially prepared for HOMER customers.
All services included in the package are provided by the HOMER Smart Auto Service network.
Covers the following Services;
7/24 Call Center Service
Technical support management service for all your repair needs.
Standard Assistance (Towing) Service.
The conditions and limits of the services included in the package are also specified under "Services".
This service is provided by calling HOMER Mobile, HOMER WEB Site or HOMER Customer Service.
All services provided are under the assurance and guarantee of HOMER and are insured.
For all kinds of services, only HOMER Headquarters expert staff will be contacted during the entire service procurement period.
You can contact with a single point anywhere in Turkey through digital communication channels the solution of any problem related to your vehicle is realized in HOMER services with 100% guarantee.
" WE ARE ALWAYS WITH YOU"
It is the service of listening to the problems of vehicle users regarding their automobiles, directing them to HOMER Service Points for solution, tracking and recording the solution.
Service Limits
Number of Services
10 ADET
Warnings
Given within Defined Limits.
All assistance and other services are charged separately, unless there are services purchased with a separate package.
All charges are made by HOMER Headquarters technical experts.
All fees are determined by HOMER and are set and applied as standard throughout Turkey.
Rules
Given within Defined Limits.
All assistance and other services are charged separately, unless there are services purchased with a separate package.
All charges are made by HOMER Headquarters technical experts.
All fees are determined by HOMER and are set and applied as standard throughout Turkey.
Towing Service standard (40 km Round Trip)
General Information
It is the process of towing damaged or mechanically defective vehicles stuck on the road to the repair point or any other place requested by the driver in accordance with the conditions defined in the SERVICE SCOPE and SERVICE RULES.
Service Limits
Tow Truck KM Limit
40 KM
Warnings
Towing Service is provided by HOMER.
In order to benefit from the Towing Service, the insured/policyholder must contact HOMER MOBILE, www.homerservisler.com or 0850 433 02 20 Homer Customer Services.
Road Assistance (Towing) Service is valid for the number and KM limits specified in the service limits and for towing to the nearest auto industry bazaar and district center, and in case of exceeding the limit for each towing, the additional charge for the part exceeding the limit is the responsibility of the license holder.
If toll roads and toll bridges are used for filming, the fee is paid by the vehicle owner.
Vehicle Age for Roadside Assistance Towing Service is limited to 15 years old.
This service is valid for private and light commercial vehicles (provided that their weight does not exceed 3,500 KG), and these vehicles will not be covered if they are used in public goods and people transportation or if they are rented.
Rules
Towing Service is provided by HOMER.
In order to benefit from the Towing Service, the insured/policyholder must contact HOMER MOBILE, www.homerservisler.com or 0850 433 02 20 Homer Customer Services.
Road Assistance (Towing) Service is valid for the number and KM limits specified in the service limits and for towing to the nearest auto industry bazaar and district center, and in case of exceeding the limit for each towing, the additional charge for the part exceeding the limit is the responsibility of the license holder.
If toll roads and toll bridges are used for filming, the fee is paid by the vehicle owner.
Vehicle Age for Roadside Assistance Towing Service is limited to 15 years old.
This service is valid for private and light commercial vehicles (provided that their weight does not exceed 3,500 KG), and these vehicles will not be covered if they are used in public goods and people transportation or if they are rented.