Individual Vehicle Owners

HOMER is by your side from the moment your vehicle requires repairs until your satisfaction is ensured.

HOMER provides solutions for all kinds of issues that individuals may encounter with their passenger or light commercial vehicles used in their living areas or during their travels throughout Turkey, receiving all necessary support from a single point.

Moreover, especially for vehicle owners without Comprehensive Insurance, HOMER offers repair, spare parts, and assistance services under very favorable conditions.

Throughout Turkey;

• Standard and centrally guaranteed services
• Central assessment
• Central, standard, and fixed pricing
• Centralized and single corporate contact

The service program defined below pertains to vehicle owners using HOMER MOBILE.

Advantages

• You receive corporate services under a centrally managed system.

  HOMER customers have the opportunity to access 100% guaranteed repairs and other services as a point of contact in a corporate structure, especially in the event of damage or breakdowns to their vehicles.

• A working system where all types of pricing are determined centrally at the beginning of the project.

  HOMER customers receive repair and assistance services at fixed and extremely advantageous prices throughout Turkey.

• Fast and modern communication technologies

  HOMER offers 24/7 communication opportunities through its advanced mobile application and internet technologies, always being there for its customers, including in emergencies.

• Integrated Service

  HOMER customers enjoy the privilege of receiving all the following services with a single press of a button or a single phone call through the HOMER application downloaded to their smartphones.

  • Data Storage Service

    HOMER customers can access and download images and documents created during all repairs performed at HOMER anytime via the internet. HOMER stores all documents for a period of 3 years.

  • Replacement Vehicle Supply Service

    HOMER customers have the chance to obtain replacement vehicles at very favorable and fixed prices during the repair period.

  • Insurance Company Process Management Service

    HOMER customers receive free services for organizing and tracking all processes related to their Comprehensive or Traffic Insurance during all repairs performed at HOMER. HOMER centrally manages and follows all processes, including opening a damage file.

  • Spare Parts Information and Supply Service

    HOMER customers receive free informational support and service regarding original codes, original prices, and alternative brands for all types of spare parts and consumables needed for their vehicles, even if they are not repaired at HOMER. They can also procure spare parts with a very high (professional) discount if requested.

  • Campaign Advantages

    HOMER customers benefit from very favorable prices for maintenance and mini repair services through periodic campaigns.

Services for Individual Customers

• Vehicle Repair Services
  • Damage Repair
  • Mini Repair
  • Breakdown Repair
  • Road Assistance (on-road breakdown repair)
  • Maintenance
• Spare Parts Supply Service
• Tire Storage and Management Service
• Spare Parts Information and Supply Service
• Assistance Services
  • Towing Service
  • Roadside Repair Service
  • Replacement Vehicle Supply Service