This is a package of roadside assistance and road repair services specially prepared for HOMER customers.
All services included in the package are provided by HOMER Smart Auto Service network
Covers the following blessings;
7/24 Call Center Service
Technical support management service for all your repair needs.
Standard Assistance (Towing) Service.
Tire Repair Service on the Road.
Tire Renewal Service.
The conditions and limits of the services included in the package are also specified under "Services".
This service is provided by calling HOMER Mobile, HOMER WEB Site or HOMER Customer Service.
All services provided are under the assurance and guarantee of HOMER and are insured.
For all kinds of services, only HOMER Headquarters expert staff will be contacted during the entire service procurement period.
You can contact with a single point anywhere in Turkey through digital communication channels the solution of any problem related to your vehicle is realized in HOMER services with 100% guarantee.
" WE ARE ALWAYS WITH YOU"
It is the service of listening to the problems of vehicle users regarding their automobiles, directing them to HOMER Service Points for solution, tracking and recording the solution.
Service Limits
Number of Services
99 ADET
Warnings
Given within Defined Limits.
All assistance and other services are charged separately, unless there are services purchased with a separate package.
All charges are made by HOMER Headquarters technical experts.
All fees are determined by HOMER and applied as standard throughout Turkey.
Rules
Given within Defined Limits.
All assistance and other services are charged separately, unless there are services purchased with a separate package.
All charges are made by HOMER Headquarters technical experts.
All fees are determined by HOMER and applied as standard throughout Turkey.
Towing Service standard (40 km Round Trip)
General Information
It is the process of towing damaged or mechanically defective vehicles stuck on the road to the repair point or any other place requested by the driver in accordance with the conditions defined in the SERVICE SCOPE and SERVICE RULES.
Service Limits
Vehicle Age Limit
15 YIL
Tow Truck KM Limit
40 KM
Warnings
Towing Service is provided by HOMER.
In order to benefit from the Towing Service, the insured/policyholder must contact HOMER MOBILE, www.homerservisler.com or 0850 433 02 20 Homer Customer Services.
Road Assistance (Towing) Service is valid for the number and KM limits specified in the service limits and for towing to the nearest auto industry bazaar and district center, and in case of exceeding the limit for each towing, the additional charge for the part exceeding the limit is the responsibility of the license holder.
If toll roads and toll bridges are used for filming, the fee is paid by the vehicle owner.
Vehicle Age for Roadside Assistance Towing Service is limited to 15 years old.
This service is valid for private and light commercial vehicles (provided that their weight does not exceed 3,500 KG), and these vehicles will not be covered if they are used in public goods and people transportation or if they are rented.
Rules
Towing Service is provided by HOMER.
In order to benefit from the Towing Service, the insured/policyholder must contact HOMER MOBILE, www.homerservisler.com or 0850 433 02 20 Homer Customer Services.
Road Assistance (Towing) Service is valid for the number and KM limits specified in the service limits and for towing to the nearest auto industry bazaar and district center, and in case of exceeding the limit for each towing, the additional charge for the part exceeding the limit is the responsibility of the license holder.
If toll roads and toll bridges are used for filming, the fee is paid by the vehicle owner.
Vehicle Age for Roadside Assistance Towing Service is limited to 15 years old.
This service is valid for private and light commercial vehicles (provided that their weight does not exceed 3,500 KG), and these vehicles will not be covered if they are used in public goods and people transportation or if they are rented.
Tamir Plastic Car
General Information
"DON'T TURN OFF THE ROAD BECAUSE YOU HAVE A FLAT TIRE..."
In case your vehicle's tire bursts on the road, it is the service of repairing the tire by directing a mobile team.
Service Limits
Road Repair (Road)
40 KM
Road Repair (Labor)
1 ADET
Warnings
Service is provided by the Homer Smart Auto Service network.
It is essential that the service is provided at the location of the vehicle.
Service is provided within the specified limits. Differences that may arise in excess of the limits are the responsibility of the vehicle owner / driver.
Service is provided provided that the tire is repairable. Tire supply in cases such as tire tear etc. is not covered by this coverage. If such a situation has occurred, HOMER may provide unused or used tires upon request of the vehicle owner. Except for the tire cost, replacement service is provided under this coverage. Balancing service is not included in the exchange service.
If it is necessary to use bridges and toll roads to reach the location of the vehicle, the road and bridge fee shall be borne by the owner/driver of the vehicle.
In cases where the tire is repairable but the mobile tire repair vehicle cannot be sent to the location of the customer's vehicle for any technical reason, it is within the scope of the service to bring the customer's vehicle to the tire repair point by tow truck.
Service becomes active 24 hours after package purchase.
Rules
Service is provided by Homer Smart Auto Service network.
It is essential that the service is provided at the location of the vehicle.
Service is provided within the specified limits. Differences that may arise in excess of the limits are the responsibility of the vehicle owner / driver.
Service is provided provided that the tire is repairable. Tire supply in cases such as tire tear etc. is not covered by this coverage. If such a situation has occurred, HOMER may provide unused or used tires upon request of the vehicle owner. Except for the tire cost, replacement service is provided under this coverage. Balancing service is not included in the exchange service.
If it is necessary to use bridges and toll roads to reach the location of the vehicle, the road and bridge fee shall be borne by the owner/driver of the vehicle.
In cases where the tire is repairable but the mobile tire repair vehicle cannot be sent to the location of the customer's vehicle for any technical reason, it is within the scope of the service to bring the customer's vehicle to the tire repair point by tow truck.
Service becomes active 24 hours after package purchase.
Tire Renewal Service
General Information
"DON'T WORRY ABOUT A FLAT TIRE ON THE ROAD..."
In case the vehicle is torn from the sidewalls due to road conditions, entering a speed bump, etc., it is replaced with a new tire.
Service Limits
Tire Renewal
4000 TL
Tire Renewal
1 ADET
Warnings
Service is applied at the same hours as the call center service.
It is the service of installing a new tire on the vehicle as a result of tire tearing due to road conditions during the journey.
Taking the vehicle to HOMER Tire Service Point with a tow truck is within the scope of the Service.
Provided with the upper limit and other additional conditions specified in the service detail.
Tire tread depth must be above the legal limit of 4 mm.
Tire must be less than 4 years old according to Dot year.
For tires with a higher price than the amount specified in the service limit, the difference fee is notified to the driver by HOMER and if he accepts, the tire is changed by making payment to HOMER.
In the event that the service tire tears its sidewalls due to bumps, potholes, etc. during the journey, it is covered up to the tire cost limit determined for a SINGLE TIRE. Damage caused by malicious acts in parking or trapping during the journey is not covered.
Service starts 24 hours after package purchase.
Rules
Service is applied at the same hours as the call center service.
It is the service of installing a new tire on the vehicle as a result of tire tearing due to road conditions during the journey.
Taking the vehicle to HOMER Tire Service Point with a tow truck is within the scope of the Service.
Provided with the upper limit and other additional conditions specified in the service detail.
Tire tread depth must be above the legal limit of 4 mm.
Tire must be less than 4 years old according to Dot year.
For tires with a higher price than the amount specified in the service limit, the difference fee is notified to the driver by HOMER and if he accepts, the tire is changed by making payment to HOMER.
In the event that the service tire tears its sidewalls due to bumps, potholes, etc. during the journey, it is covered up to the tire cost limit determined for a SINGLE TIRE. Damage caused by malicious acts in parking or trapping during the journey is not covered.